2 in 1 Foldable Indoor Soft Round Cat Tunnel Bed

We strive to get your order to you as quickly and efficiently as possible. Below are the details regarding our shipping process.

Processing Time

All orders are processed within 1-3 business days before being shipped.

During peak seasons or high-demand periods, processing may take slightly longer, but we work hard to ensure timely dispatch.

Standard International Shipping

Our standard worldwide shipping takes 5-7 business days after processing.

Please note that delivery times may vary depending on your location, customs clearance, or unforeseen delays.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email and/or text message with a tracking ID.

Tracking information may take 1-3 business days to update. You can monitor your package’s journey on our Tracking Page.

Pre-Orders & Back-Orders

If your order contains a pre-ordered or back-ordered item, we will ship available items immediately and send the remaining items as soon as they are restocked.

If you receive only part of your order, rest assured that the remaining items will be shipped separately as soon as they become available.

Wrong Address Disclaimer

Please double-check your shipping address before placing your order.

If an incorrect address is provided, contact us immediately so we can try to correct it before shipping.

We appreciate your patience and support. If you have any questions, feel free to reach out to our customer service team. Happy shopping!

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).